Happy to be here. By the way, I was one of the reviewers for the new edition of Armstrong & Kotler's Marketing, An introduction from Prentice Hall. I just got my copy and I see that you and Jackie are featured in the first Marketing at Work case. Nice piece. I am hoping to work you in to my text. We'll talk.
Ok. You're asking what's "Out of Control Marketing?" It is marketing that you, the marketer, lose contol over once you hand your message to the media or other connectors. That's PR, WoM, viral, co-creation, etc. I am a marketing geek and proud.
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What class do you teach?