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Jackie Huba Austin TX, United States: 3n7lsnwu125qd; Share

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Profile

My company/organization:: SWOM

Title on my business card:: Chief swomi

But really, my title should be:: Disco Queen

I blog at:: http://www.churchofthecustomer.com

I'm an evangelist for:: the Dog Whisperer, Method cleaning products, Austin Texas, and poodles

I'm currently reading:: the tea leaves

Follow me on Twitter at:: http://www.twitter.com/jackiehuba

I heard about SWOM from:: the voices inside my head

Jackie Huba's Blog

Help others understand social media

Have co-workers or friends that don't understand social media? Maybe this video would help. I think even my mom might get it from watching this.

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Posted on June 20th, 2008 at 10:00am — 2 Comments (Add)

Book winners and new SWOM guidelines

Last week, 175 new SWOMies joined SWOM, bumping up our community population to 582! Betsy Weber, SWOMie #24 and chief evangelist at software maker Techsmith, helped fuel the recruiting blitz as she traveled to conferences and spread the word about SWOM. Thanks, Betsy! Last week, we announced a contest to give away copies of Dan Pink’s new book,”The Adventures of Johnny Bunko: The Last Career Guide You Will Ever Need.” The five winners, d… Continue

Posted on April 7th, 2008 at 10:39am — 2 Comments (Add)

Deadline TODAY: Dan Pink book giveaway

REMINDER: We are running a contest this week for SWOMies to win Dan Pink's new book, "The Adventures of Johnny Bunko: The Last Career Guide You Will Ever Need." It's the first American business book ever written in manga style, the Japanese comic format. Dan is giving away 5 autographed copies to SWOMies, and here's how you can win: By TODAY Wednesday, April 2, midnight CST, just ensure that every field of your SWO… Continue

Posted on April 2nd, 2008 at 3:00pm — 2 Comments (Add)

New study on citizen created content for New Zealand and Australia.

Nielsen Online has released a new Consumer Generated Media Report (PDF) that details the uptake of CGM among Internet users in Australia and New Zealand, the drivers and barriers to uptake, forecast growth, and opportunities associated with this emerging trend in online behaviour. The numbers seem really high to me. What do you think?

Posted on March 2nd, 2008 at 6:08pm — 3 Comments (Add)

Online community and fandom

Nancy Baym, an Associate Professor in Communication Studies at the University of Kansas, posts here slides from a recent talk she did on online community and fandom. She mostly focuses on fans of bands and musicians, but much of her work can be applied to businesses who are looking to build customer evangelists using online communities and Web 2.0. Check out Page 16 for her take on the 4 aspects of fan social interaction.

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Posted on March 1st, 2008 at 5:45pm — 2 Comments (Add)

Comment Wall (93 comments)

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At 4:02pm on July 3rd, 2008, Amber Naslund said…: Thanks, Jackie. Looking forward to meeting everyone.

At 1:28pm on June 30th, 2008, Beth Harte said…: Hi Jackie, thanks for the welcome!

At 5:45am on June 30th, 2008, Walt Goshert said…: Thanks Jackie... looks like a great group of people here.

Voices inside your head... and word of mouth? So you referred yourself?

At 3:08pm on June 27th, 2008, Bill Gammell said…: Jakie,

Thanks! It's nice to hang out with the cool kids for once.

At 3:58am on June 26th, 2008, Erwan said…: Thanks Jackie,
I'm enthusiasmed - so far - by this community.
I'd try to be an effective and qualitative contributor.

At 1:07pm on June 23rd, 2008, T.J. Brown said…: Thanks for the pub. I've really enjoyed SWOM and Church of the Customer.

At 11:08am on June 23rd, 2008, PAOLA DE GIOVANNI said…: Hi Jackie, many thanks for the link!
All the best, Paola

At 3:10am on June 23rd, 2008, Carl Webb said…: Thanks for the welcome.

At 9:48am on June 16th, 2008, Jeff Blackwell said…: Thank you Jackie.

At 3:30pm on June 15th, 2008, Annabel Youens said…: Thanks Jackie. I listened to your excellent podcast yesterday with Zane Safrit and I thought it sounded like my kind of community :) Looking forward to participating.